Elgato Video Capture Mono Audio
I've been getting this too. I'm using the ps3 connector cable, to the elgato (which I need to change, because that cable doesn't play well with my sony headset). My video drops for a second or 2, randomly during gameplay.
I actually suspect that it may be my HDMI cable, because I have a 13ft cable running to my TV.I've seen a very similar issue, when I was running a cheap 25ft hdmi to my xbox 360, but it was even worse. It couldn't maintain sync with the TV, and I would get a signal for about 10 seconds, then it would drop for a few, then come back. Eventually, I lowered it to 720p, then the xbox and TV played nice. Later on, I replaced the cable for a better version, and now the xbox runs at 1080p, without an issue.First thoguh, for you, the elgato only supports 1080i, so you may need to set it down to 1080i? If not, try temporarily setting it to 720p, and see if that improves your situation. If so, then you probably have a cable situation, especially if running a long cable like I am (so I can't hide my equipment).I JUST got my elgato last night, so I haven't had time to experiment yet.
Apr 2, 2019 - I now have no game audio coming thru my elgato. Sorry to hear you're having issues with Streamlabs OBS (SLOBS) and your Elgato Capture Card. You should see things such as Volume, Downmix to Mono, Audio Delay. Elgato Video Capture's easy-to-use software assists you through every step, from connecting an analog video device to capturing video and choosing how you will watch and share it. Chat Link and Sound Capture. The Elgato Chat Link is a simple adapter that allows you to capture all audio from your Xbox One or PlayStation 4 (PS4).
I'd love to hear if you find a solution, and you might save me some debug time too. Here's an expansion on my story.I know it's not the HDMI cable as I'm using one from Monoprice.
I talked to an Elgato tech the other day on the phone and this was what he told me. He said with the newer software (version 1.2) there is a secret advanced settings tab that you get to by holding the 'ctrl' key down when you enter tools. It should bring you to a part with timing sliders for HDMI and component. You will then need to adjust this delay to fit your needs. He said there is no right answer just gonna have to play with it to find the right spot. It is stated to run 1080p and the tech also told me it does when I asked him after I first suspected it was the ps3 cable not being able to pass it through, which he told me it does.Now I have not tried this yet as I think I'm going to just ship it back. I thought the editing software was more advanced then it was.
Like being able to add music and commentary after to a finished product, which it can not. For all the time and effort needed to make a video I think I would rather just spend playing. Hope this helps and please tell me your results it may change my mind. Thanks for the update. I'll look into those settings and let you know what I find. I'm glad to hear they built in a feature that may allow adjusting.As for the 1080p, everything I saw shows setting it up for 1080i, but that's using the PS3 connection cable. I need to get the component cable later (so it records audio, when using my PS3 headset), so hopefully that will allow me to get to 1080p.
The game I'm playing (BF3), plays at 720p, so I wasn't 100% it was the cable. Just taking a stab in the dark.I received my Elgato for free, after winning a contest (from someone who had issues with the software running slow on his PC). So this is no big lose to me if it doesn't work out I do wish I could run directly through the HDMI in/out though, rather than using other video adapters for the input. Originally Posted by notmanThanks for the update.
I'll look into those settings and let you know what I find. I'm glad to hear they built in a feature that may allow adjusting.As for the 1080p, everything I saw shows setting it up for 1080i, but that's using the PS3 connection cable. I need to get the component cable later (so it records audio, when using my PS3 headset), so hopefully that will allow me to get to 1080p. The game I'm playing (BF3), plays at 720p, so I wasn't 100% it was the cable. Just taking a stab in the dark.I received my Elgato for free, after winning a contest (from someone who had issues with the software running slow on his PC). So this is no big lose to me if it doesn't work out I do wish I could run directly through the HDMI in/out though, rather than using other video adapters for the input.Any luck?
Well, this weekend, I was able to play with the 'compatibility' settings, that you referenced (holding ctrl). Although the numbers make no sense, because they don't represent any actual settings (just HDMI Compatibility and Component Compatibility), there was a considerable improvement, after playing with the sliders. I still had the occasional drop though, especially when there is a drastic action/visual change on the screen. I was using Max Payne 3 to test it, so I could pause it when the screen dropped, and eventually, I thought I had a good setting.
Then there came an action scene, and suddenly it dropped. Eventually, I gave Battlefield 3 a try again, and it was dropping out every time a lot of action began (which of course was when I needed it most).Anyway, my next step is to take these new settings, and use the supplied HDMI to connect to the TV. That means I have to move my PS3 close to my TV, which was more than I had time for on Saturday. If you want to give it a try, I suggest playing with the sliders. You can leave the box up, and adjust the slider (no need to hit OK after every setting change). It apparently makes the changes live.
For me, the screen would blank for a moment, after every adjustment I made, then I would give it a few seconds, then continue playing. Lowering the HDMI numbers seemed to improve my signal. I basically found what the lowest number was, before it would really flake out, then did the same on the high side, then went to the middle of those 2 numbers. I believe 6 or 7 was my final number for HDMI. Just an update for others, I've been in ongoing communications with their customer support.
They've had me RMA my original device to them, and the replacement was actually WORSE when I initially connected it. I couldn't even view the PS3 menu screen, without it blanking out every 10-20 seconds. I played with the compatibility settings again, and I was able to stabilize it to where my original device was (blanking out and random intervals, but 10 - 20 MINUTES instead of seconds).So, one thing that was disappointing me was, I kept telling them, it seemed to be triggered by the activity on screen. The issue is always with the output, no the feed into the elgato (always smooth feed on my laptop). I kept asking, 'Do you think it's not getting enough current?'
, and they would never answer me. I don't know if they were just blowing me off, or they didn't know, but never an answer, so I decided to make a USB adapter, much like what higher current devices use (tablets and external drives). Basically, I wired a second USB male connector in parallel to the cable (only the power), so I could draw current from 2 sources. It seems to have stabilized my device.I can play for hours, with maybe a slight blip.
Elgato Video Capture Windows 10
I still get moments, where it just gets pissy, and still drops out a couple times during a match, but otherwise, very usable. I still had to tweak my compatibility, after attaching the cable, and maybe a few more tweaks would resolve the 'pissy' moments, but I'm going to stick with the settings I have now.Anyway, I wrote them back, and told them my results. Again, nothing responding to my findings. They 'passed the info to the engineers', then a few days later, asked me to RMA it again.
I ask them WTF for, and apparently they made a hardware change they want me to try, so they are actually sending me the device, and having me send mine back when it arrives.So, the saga continues, but their customer service seems to be working to resolve the real issue still. Hopefully they can come up with something that doesn't required a custom cable, but for now, if anyone has an elgato, and they have a spare USB cable (and know what you're doing), maybe try the cable like I did. I'd love to hear if it works for someone else, or if it's just coincidental that it seemed to (almost) fix my issue. I just got one too and having all sorts of issues getting mine to work too.but I have a diffrent problem.My setup is mini itx living room gaming PC with GTX 680. Connected to Sony AV receiver via HDMI with 7.1 surround sound. Update: Oops, cross post. Good to hear it's working better.
Maybe put the elgato coming out of the receiver now (if you aren't already). That is kinda screwed up, if it won't let the receiver use surround if the next chained device doesn't support stereo.My cross post(ignore it now ):I mentioned the xbox just for debugging atm.
The xbox should have a consistent audio out, as opposed to the PC, which may require setting audio preferences depending on what you want to output to.I don't know if the elgato disables surround. Mine outputs to my TV, which doesn't have true surround speakers.I say start off simple. Don't use the A/V right now, and just make sure you can use your elgato with just the PC and the TV. If it doesn't work, than you should leave it that way until you figure out the correct settings.If it does work with this configuration, than the A/V between is causing the issue, and you'll need to figure out how to configure your A/V receiver correctly, to play nice. I don't know if your receiver has an option enable/disable audio out to the hdmi. I haven't had an A/V reciever with HDMI inputs/outputs, but I'm assuming they would have an option like that, so the TV audio won't be heard when using your receiver is providing the audio.I think I'm a bit confused by what you're saying though.
You said there is no sound in the elgato software, then you said it wasn't playing in stereo with the widows test sounds. I may not complete understand what you currently have working, and don't have working. I think I'm a bit confused by what you're saying though. You said there is no sound in the elgato software, then you said it wasn't playing in stereo with the widows test sounds.
I may not complete understand what you currently have working, and don't have working.On this. Maybe try using your RealTek HDMI as the output device? I'm not surprised it doesn't give you the receiver as an option, because it just registers the first HDMI device it sees. That information doesn't get passed through other devices.Anyway, the other option, is to set it up like you did before: PCA/VElgatoTVNow that you know how to turn the audio on (out of the receiver), you should get audio to the elgato with that configuration.
That should allow the receiver to see surround output from the PC. Originally Posted by notmanMaybe try using your RealTek HDMI as the output device? I'm not surprised it doesn't give you the receiver as an option, because it just registers the first HDMI device it sees. That information doesn't get passed through other devices.Anyway, the other option, is to set it up like you did before: PCA/VElgatoTVNow that you know how to turn the audio on (out of the receiver), you should get audio to the elgato with that configuration.
That should allow the receiver to see surround output from the PC.Tried RealTek, i think its just a controller.for the motherboard. It wouldn't actually play sound when it was defaulted.Yea, I may just turn my receiver audio on when I want to record something but I'm stuck with stereo only which sucks.will work for now. Did a bunch of research tonight.Found this out.ElGato Game CaptureHauppage PVR 2Both do not support 5.1, or 7.1 or anything. They only support 2.1 stereo.So Im screwed.I was able to on a diffrent computer/stereo setup get my setup to Play in full surround sound via Optical.and stereo mix the HDMI audio for recording on a seperate channel. So I can at least play games in full surround but the recording is limited to 2.1 stereo.My living room home theater setup is screwed with both of these devices.they will not allow anything but stereo sound.LAME!Any other products out there without this limitation?Apparenlty the OLD Hauppage PVR can do dolby digital.but its all component video.bleh. I finally got my Living room gaming pc setup with the ElGato recording.It required. Turning HDMI Audio output ON in my Sony A/V settings.From Sony A/V unitIt goes HDMI output to this UnitThis is needed to Downmix the HDMI audio to 2.1.
Without this my stereo will NOT play surround sound.From the audio converter it goes HDMI Splitter.Split 1: TVSplit 2: ElGato, Elgato output goes no where.Without the splitter I can't watch XBOX movies do to copy protection.All in all it was a rediculus waste of money but it works.Hopefully someone makes a PVR that records Surround sound and all these issues would go away.
Advanced Audio Capture with Mac OS XSo I’ve been using Soundflower and WavTap to capture my mac audio for a long time. But I’ve never been really happy, as they have both been unreliable and unstable. I’ve been looking for an alternative for quite some time now, and I think I’ve finally found it. It’s a free open source piece of software known as Jack(osx). Not only does it seem more reliable (I 've been using it for half a year now), but also allows you to capture each individual sound source separately, allowing for advanced audio routing with sheer endless possibilities. In this guide I’m going to show you a basic audio capture and a few possible advanced applications I could think of.1. Basics1.1 Game Audio Capture (aka what Soundflower / WavTap does).
Download and install Jack2 from this site: Follow the instructions. Open JackPilot. Preferences: It is important to select Built-in Output as your Output Device. As your Input Device you would normally set your microphone, but since we select our microphone directly in OBS, it doesn’t really matter what you select here. Set the sample rate to whatever you use in OBS.
Open up your game you want to stream. Now back to JackPilot. Click on Routing. You now have the Connections Manager in front of you. Here’s where the magic happens. You can route Send Ports to Receive Ports.
You should see your game (something like hl2osx, HotlineMiamiStea, cider, ) as a send port, and obs as a receive port. Now we need to link „game to system“. Click on the game once.
Game Audio Elgato
Then click on system twice. System should now be red, and you should hear game audio. Now link „game to obs“, again by clicking on the game once, and double clicking on obs. If you have a look at JackPilot, it should display 4 connections. You now have game audio and music in OBS.
Congratulations!A few tips:- The more connections you make, the more CPU it will use. The basic audio capture from 1.1 uses 4 connections.
Add one source (like in 1.2) and you have a total of 8 connections.- Always start Jack before you start your program to capture. Otherwise it might not appear in the Connections Manager.- If you quit JackPilot, the server will still run in the background. If you wish to stop the server, hit Stop in JackPilot.- You can link individual channels (left or right) by clicking the arrow next to the port and selecting out1/2 and in1/2. (Note: I had to use this to capture the audio from GTA, as cider only outputs to one channel)- Read the manual if you want to know more.2. Advanced2.1 Adding your microphoneIf you select your microphone in the preferences of JackPilot, then the system send port should represent your mic. However, you possibly need to create an aggregate Device in your Audio Midi Setup in order to still use the Built-In Output.
2.1 and 2.2 could be combined to add an effect to your microphone (like EQ). However we have one little problem: There are no volume controls in Jack. So we can in theory route both the game audio and microphone via Jack to OBS. But OBS only has 2 input ports. This means it gets really impractical. To get the right mix, we would need to lower the volume of the game a lot, which leads to us not hearing the game whilst streaming.This issue is solved. All you need to do is mix everything in AU Lab.
Here's how: You route everything to AU Lab, then apply filters / effects to whatever input channel(s) you like and adjust the volume of differerent audio sources. The mixed down result is then routed to OBS. Below are some screenshots of my settings (using qjackctl, see 2.6). I have given AU Lab 5 Input channels (stereo for music, stereo for ingame sound, mono for mic) and 4 output channels(stereo for mic, stereo for ingame+music). This way I can monitor what the stream hears (the mixdown of music and game), without hearing my own voice through the microphone.
You can see the required connections down below. The volume is controlled with sliders next to the audio meters. To change the 'Input Source of a Output' you need to click the small number next to the audio meters (yellow for on, grey for off). You can save your specific settings with File Save As. This setup gives you full control over the volume, while applying effects and monitoring everything with professional audio meters. What more do you want?
Here's a good website that explains the AU Lab window. Now you can start the server. Note that all settings (like number of channels, sample rate) you set in JackPilot still apply. The number under 'Started' is the XRUN count.
To route audio press 'Connect'. In 'Patchbay' you can set presets of connections that automatically connect once you open it.-I hope this helps someone. Let me know if it works for you and have fun streaming!:D(Everything tested under Mac OS X 10.9 and OBS 0.10.1)P.S.: If you find a typo, you can keep it.P.P.S.: I could have made a 20 minute youtube video to gain some viewers. But I hate those long tutorial videos. Imho a guide like this with pictures is much clearer. If you still want to check out my stuff, go to or catch me live over at:P.