Onkyo Hdmi Board Buy
Click to expand.Do not mistake Onkyo's reason for extending the warranties in the first place. They are only doing this because of the negative press surrounding their rather poorly designed products. One only needs to google HDMI board failure and see that Onkyo's name is on 90% of these posts. In order to save face they are now being forced to aid customers.I have had three Onkyo receivers and all failed within the 2.5 years of purchase (TX-SR606, TX-SR875 and PR-SC5508) - would I use Onkyo again, never - why? Because prior to their extended warranty scheme I was asked to pay over £150 for each replacement HDMI board. The lack of customer service during my time with an Onkyo product was simply shocking.Am I pleased that Onkyo is now helping customers with this problem, yes of course, but doesn't the company have responsibility to ensure its products work for a given length of time for its customer base of millions?
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Click to expand.Well they don't cover the 6x6 range, as I've found out. But they must've fixed something in the last firmware update as I haven't had a HDMI crash in months. And the board reconfigures itself each time the receiver is powered on. I have to say I have absolutely no issues with my 626 now. Except for no Atmos or dts:x of course.Update: over the last few weeks my 626 has suddenly and randomly, put out a snowy screen and my subwoofer has started humming like there is an earth loop.
It normally happens late at night so I just switch everything off. The next morning everything is back to normal. This has happened 3 times now.
Do not mistake Onkyo's reason for extending the warranties in the first place. They are only doing this because of the negative press surrounding their rather poorly designed products. One only needs to google HDMI board failure and see that Onkyo's name is on 90% of these posts. In order to save face they are now being forced to aid customers.I have had three Onkyo receivers and all failed within the 2.5 years of purchase (TX-SR606, TX-SR875 and PR-SC5508) - would I use Onkyo again, never - why? Because prior to their extended warranty scheme I was asked to pay over £150 for each replacement HDMI board. The lack of customer service during my time with an Onkyo product was simply shocking.Am I pleased that Onkyo is now helping customers with this problem, yes of course, but doesn't the company have responsibility to ensure its products work for a given length of time for its customer base of millions?
My onkyo 818 seems to have died, not sure what the options are. It wouldn't turn on the other day, so I unplugged everything and waited 24hours then plugged the power cable back in. Stayed on for a couple of minutes then turned itself off again and refused to come back on.It I eligible for the loss of audio/Network connection programme but as that only happened rarely (once a month) I never bothered to send it in.For this sort of age receiver what are the costs likely to be to get it repaired or is it just going to head to landfill? Onkyo problem seems to be caps failing, a lot of manufacturers lately have been cheaping out with capacitors.Sky, Samsung etc. Have known models with underspecced cap issues.By the way, the guy in the vid uses a certain amount of brute force to remove the caps, he really should be using an SMT solder repair kit.Nevertheless, if you have soldering experience its not hugely difficult to fix yourself.Always try Onkyo first, see if you can get it done under warranty, if not, youve nothing to lose by giving this a go.
I have the Integra DTR 8.9 and my HDMI board failed at this time last year. Luckily, it was still under warranty and was fixed by a local authorized service center. Unfortunately, I lost audio and video from the board again last night. This morning I sent an email to ONKYO HELP but have not received a reply yet asking them to accommodate my situation in some way since it had to be fixed once before.Anyways, I do have a friend who is a board level technician and can do repairs with no problem.
Has anyone here repaired their own board?And is it usually the same caps that go bad?Finally, is heat the culprit here? My receiver is in a rack with an open front and back and gets adequate circulation but I'm wondering if adding a 120mm fan on top of the unit, blowing in, would prevent this from happening for a third time.Thanks for all the help!Doc.
There is a whole thread on repairing HDMI boards on Onkyos. The problem is that Onkyo uses 85 degree caps which dry out from the intense heat of the video processor.
Onkyo Hdmi Board Recall
Most people now use caps rated at 105 degrees. You might want to add heat sinks on the problematic chips, the ones designed for X-Box 360s available from Amazon work great, they are self-adhesive and costs $5/pair.Adding a fan will help but you should have it extracting air from the AVR, not blowing in.
Onkyo Hdmi Repair
Blwoing in will cause a build-up of dust real fast which will result in thermal failure again. I still have no reply from Onkyo but I almost think I have should have my buddy do the repair since he would self diagnose and use common sense to apply a higher temp rated cap like you suggested.
Should I have him replace all of them or just certain ones? If only certain ones, can you tell me which ones?Also, if they do send me a replacement board, would applying the heat sinks and a fan drawing air out eliminate failure in the future even though they are still using the 85 degree cap??Thanks again for all your help guys! I really do love my Integra and would hate to have to get something else.Doc. DHC-40.1 HDMI board was just upgraded/repalced.I recently got mine back from my local dealer.
All new and upgraded HDMI board. I'm not sure if its my imagination for being without it for a 10 days, but it not only functions better switching and activating but it almost seems to me as if the surround modes are more pronounced between each other and it has a different sonic signature. Sounds really nice. Can't quite put my finger on it but it does sound different. I'm very pleased I got it fixed. My dealer has repaired a number of Onkyo/Integra units that use this back HDMI board and he said none of them have come back since.
Very pleased about the repair and the fact that it actually works better now than when it was brand new. Originally Posted by dochlywdI still have no reply from Onkyo but I almost think I have should have my buddy do the repair since he would self diagnose and use common sense to apply a higher temp rated cap like you suggested. Should I have him replace all of them or just certain ones? If only certain ones, can you tell me which ones?Also, if they do send me a replacement board, would applying the heat sinks and a fan drawing air out eliminate failure in the future even though they are still using the 85 degree cap??Thanks again for all your help guys! I really do love my Integra and would hate to have to get something else.DocUsing a fan will only delay the inevitable.I repaired my TX-NR905 with no issues.
You just have to be careful when you are doing it. Originally Posted by dochlywdI have the Integra DTR 8.9 and my HDMI board failed at this time last year. Luckily, it was still under warranty and was fixed by a local authorized service center. Unfortunately, I lost audio and video from the board again last night. This morning I sent an email to ONKYO HELP but have not received a reply yet asking them to accommodate my situation in some way since it had to be fixed once before.Anyways, I do have a friend who is a board level technician and can do repairs with no problem.
Has anyone here repaired their own board?And is it usually the same caps that go bad?Finally, is heat the culprit here? My receiver is in a rack with an open front and back and gets adequate circulation but I'm wondering if adding a 120mm fan on top of the unit, blowing in, would prevent this from happening for a third time.Thanks for all the help!DocFront and rear clearances are not the crucial ones.The L/R sides and top cover are.Onkyo recommends @ least 4-5' of free-air clearance and nothing stacked on top.Heat rises so one can see why the recommended clearances can be very critical.The hot air needs to be exited.The life of an electronic device is directly related to its operating temperature. For each 10°C (18°F) temperature rise reduces component life by 50%!!!Conversely, each 10°C (18°F) temperature reduction increases component life by 100%!!!Therefore, it is highly recommended that the home theater components be kept as cool as possible for maximum reliability, longevity.Just my $0.05. MC,That's the thing, it is in a rack that is open in the rear and the front, sits on a shelf by itself, and has plenty of clearance top to bottom. This thing gets REALLY HOT over the HDMI ports where the hot air seems to collect and stay.and it happens in a VERY SHORT TIME. I pulled the board and sent it to Craig Rounds (CIR ENGINEERING on this forum).
Onkyo Hdmi Board Issue
He called me immediately and said he couldn't believe they used the level of caps that they did. He replaced a lot of them on my board with higher temp rated and ultra low ESR caps.
He repaired it, sent it back.I popped it in and PRESTO! I was back in action! I then did a little test of the temp-to-touch before the 120mm fan and then after I added it. Without the fan sitting on top of the unit directly over the the HDMI ports(blowing out) it got sizzling hot again extremely quick. And when I say hot, to touch it is shocking at how hot it is.
_rear.jpg "Onkyo hdmi board failures")
Once I added the fan, it came down to feeling just a little warm as quickly as it got hot! Just moving a little bit of that stagnant hot air from there made an absolute night and day difference. I had two of the 120mm fans from the CoolerGuyus.com so I went ahead and dropped a second one on there for good measure. I am confident that with Craig's modifications to the board and the fans keeping it cool, I should be able to use this Integra for some time to come.If anyone is thinking about getting their Onkyo/Integra repaired, I would PM CIR ENGINEERING (Craig Rounds) first and discuss the issues you are having.
He can surely help.Thanks!Doc. I think I may have the same hdmi board problems. No sound though video pass through in stand by and video while in works. Odd thing is if I leave it on for an hour or so them do my reset it starts to work. Almost like the excessive heat wakes it up.
Likely going to send it in since I have 1 year left on warranty. Anyone know how long turnaround is?Back to original thread though is the repair simply changing out the caps? I keep hearing about long turnarounds due to lack if parts at the repair facilities. Originally Posted by cdepaolaDid any of your ethernet connctions go out as well?
That was the first thing to go on mine, then no audio or usb, all within an hour or so. Ive got a picture but no audio and no network connectivity.Mine is doing this. I'm waiting before sending it in. I've found that for me I just leave it in for a couple hours then hit the rest buttons and it amazingly comes back. I'll so this until it stops working or when I get a replacement before I send it off for the who-knows-how long-it'll-take repairs. I have a DTR 40.2 that in the last 2 weeks has gradually been getting worse taking longer for the sound to come on.I contacted Integra and they said to send the unit back to them. Since it is still under warranty by a month I will take this route instead of trying to replace the caps myself.
I can confirm my unit get very hot wayyy to quick. I am only using the pre-outs to run to my external amp so it should never get this hot.Very dissapointed in Onkyo/ Integra's choice to use cheap componenets. The best fix for the Onkyo receivers is to stop buying Onkyo receivers.
This issue is really old news and Onkyo has yet to update their design and fix their receivers properly and permanently. In fact, the tech support at Onkyo denies that it's a known issue and they're rude about it too. My board went on my 3007 about a month out of warranty and after finally getting them to replace it, the problem occurred again about 6 months later.
I've since bought a Marantz 5008 and have said goodbye to Onkyo for life! Originally Posted by TCARCIOOK I have a question.
Why doesn't someone with the knowhow, like a lawyer who may be a member here, start a class action suit against Onkyo? I don't have problems with my 809 but it seems like complaining on a forum isn't getting the point across to Onkyo. If there is such a suit going on I would imagine it would be common knowledge here. So I am just wondering if this is something that can be done.Doesn't look like anything came of it:If you search, there are multiple posts about starting one or asking if one has been, but I don't see any follow through.